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Service and warranties

WEZER Warranty

Warranty and quality of our products

We care about the quality of our products and the comfort of their use. All WEZER products are covered by a warranty that ensures purchase security and support in case of problems.

The warranty covers only manufacturing and material defects.

What does the warranty cover?

  • manufacturing defects,
  • malfunction resulting from production,
  • material defects.

What is not covered by the warranty?

  • mechanical damage,
  • natural wear of consumable parts,
  • improper installation,
  • damage resulting from improper use,
  • limescale and contamination in the water system.

How to submit a complaint?

The complaint process is simple and quick.

1

Contact us

Send a message to reklamacje@wezer.pl and describe the problem.

2

Attach photos

Send photos or a short video showing the problem.

3

Wait for a decision

We will contact you and propose a solution.

Want to submit a complaint?Go to the dedicated page and complete the request step by step.
Submit a complaint